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Customer Service

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

At Hong Leong Bank, we are committed to delivering exceptional customer experiences and driving business growth through our retail banking channels. As a Customer Service & Operations Leader, you will play a pivotal role in maintaining seamless daily branch operations, leading the operations team, and ensuring compliance with regulatory requirements.

The ideal candidate will have a strong background in people management, leadership skills, and experience in managing sales teams. You will be responsible for soliciting leads, cross-selling banking products, assessing credit applications, and providing excellent customer service.

To excel in this role, you should possess strong interpersonal and communication skills, organizational planning abilities, and a 'Think-Act-Own' attitude. If you are looking for a challenging opportunity to make a difference, apply now to join our dynamic team.