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Ecommerce Testing Professional

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Clarks Full time
About the Role

As a SAP Test Analyst at Clarks, you will be responsible for ensuring the quality of our ecommerce and retail platforms. This includes working on validating tests within our Clarks ERP systems, which involves hands-on experience of working on SAP ECC and SAP CAR. You will be responsible for validating both transactional and stock related tests.

In addition to your technical expertise, you will also be required to liaise directly with the business for further UAT tests. This includes working closely with the SAP, Finance, and logistics business teams. A strong understanding of API integrations is also necessary as you will be tasked with triaging through API logs to support fault finding.

Responsibilities:
  1. 1. Hands on experience knowledge of Ecomm and Retail testing within an ERP.2. Supporting SAP/Finance validation for Clarks end to end testing.3. Ability to validate data within SAP ECC and SAP CAR systems.4. Knowledge of Ecomm and Retail transactional and stock processes within SAP ECC.5. Ability to liaise and work with SAP and Finance SME's to validate testing further and run UAT.6. Test Analysis and Planning: creation of test approaches and test plans to ensure functional and non-functional requirements are fully covered. Preparation of data to support test execution in the relevant environment(s) aligned to identified test scenarios.7. Execution: execution to plan of system functional/non-functional, integration, end-to-end, regression, and globalisation/localisation test phases.8. Test Support: provision of support for performance/volume testing and UAT working with 3rd party providers and cross-functional business teams.9. Defect and Issue Management: ability to identify defects/issues in line with the pre-defined/agreed processes ensuring that appropriate data/information has been captured to support the root cause analysis of the issues/defects raised. Working with in-house and 3rd party development teams to ensure resolution of open defects and successful retest.10. Reporting: support for accurate daily reporting through creation of suitably detailed updates regarding test execution and defects/issues raised.11. Escalation: ensure any blockers or issues are escalated for the attention of the Test Lead / Manager and/or Workstream Delivery Lead / Programme Manager in a timely manner to ensure progress.12. Be an advocate for Agile ways of working and assist the enablement of other Clarks team members.

Key Skills and Qualifications

To be successful in this role, you will require the following skills and qualifications:
  1. a. Creation of robust test scenarios covering all test phases.b. On time execution of all test scenarios across all test phases.c. Timely escalation and raising of all bugs/defects found.d. Full documentation to evidence any bugs/defects in order to expedite resolution.e. Exemplary communication skills.f. Strong understanding of SAP modules (FI/CO, OTC, SCM etc.).g. Proficiency in testing methodologies and tools (e.g., SAP Solution Manager, JIRA, ALM).h. Experience with test automation tools.i. Knowledge of defect management processes and best practices.j. Exceptional analytical and problem-solving skills with an eye for detail.k. Ability to work in a fast-paced, collaborative environment.l. Excellent communication and stakeholder management skills.m. Experience of having worked as part of a CI/CD development team using agile methodologies (Scrum, Kanban, SAFe).n. Confident in use of industry standard tools e.g. JIRA, Zephyr, Confluence.o. Able to manage expectations, set realistic goals, and deliver to plan.p. Numerate and literate – produces high quality documentation supporting all activities, such as procedures, policies, reports, guides and so on.q. Test Automation.r. SAP ERP.s. SAP Products.t. Agile Methodology.