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Account Acquisition Specialist

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia VIDA Digital Identity Full time
About the Role:

We are seeking a highly skilled Sales Development Representative to join our team at VIDA Digital Identity. As a Sales Development Representative, you will be responsible for generating new business opportunities by identifying and qualifying potential customers.

Responsibilities:

  • Lead Generation: Conduct research to identify potential customers through various channels, including cold calling, emailing, social media, and networking.

  • Qualifying Leads: Engage with prospects to understand their needs, challenges, and budget, ensuring they align with our product or service offerings.

  • Outbound Prospecting: Conduct high-volume outreach to potential clients through phone calls, emails, and other communication channels.

  • CRM Management: Maintain accurate records of leads, contacts, and interactions in the CRM system. Track and update the progress of leads through the sales pipeline.

  • Collaboration: Work closely with the sales and marketing teams to refine messaging, improve lead generation strategies, and ensure alignment in targeting.

  • Scheduling Meetings: Arrange and schedule meetings or demos between qualified leads and the sales team.

  • Product Knowledge: Develop a strong understanding of our products, services, and value proposition to effectively communicate with prospects.

  • Performance Metrics: Meet or exceed key performance indicators (KPIs) such as call volume, lead generation, and conversion rates.

Requirements:

We require a bachelor's degree in Business, Marketing, or a related field. Previous experience in sales, customer service, or a similar role is preferred but not required.