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Frontline Support Associate

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Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full time

Are you a customer-focused individual looking for a challenging role? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?

">Job Summary
  • We are seeking a skilled Customer Service Executive to join our team at Daythree Business Services Sdn Bhd.
  • The successful candidate will be responsible for handling customer inquiries and complaints through various channels.
  • We maintain accurate records of customer interactions and transactions, ensuring that all necessary information is updated in our system.

We work closely with senior team members to identify and escalate complex issues, ensuring that all customer issues are resolved in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries and complaints via phone, chat, or email
  • Ensure customer issues are resolved according to company processes and procedures
  • Maintain accurate records of customer interactions and transactions

We offer a dynamic and supportive work environment, with ongoing training and development opportunities.

Benefits
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment