Quality Assurance Specialist

2 days ago


Johor Bahru, Johor, Malaysia Flextronics - The Flex Company Full time
About Flextronics

Flextronics, a leading diversified manufacturing partner, empowers market-leading brands to design, build, and deliver innovative products that transform lives.

We pride ourselves on our commitment to diversity, inclusion, and belonging, fostering a culture where uniqueness is valued as a competitive edge. Our collaborative environment enables employees to push the limits of innovation, creating value and improving people's lives.

Job Summary

To support our extraordinary teams in building exceptional products and driving growth, we seek a Supplier Quality Engineer located in Malaysia, Johor.

A Typical Day:

  • Selecting suitable suppliers through joint efforts with sourcing teams, considering quality, capability, pricing, delivery, environmental impact, social responsibility, and regulatory compliance against customer requirements.
  • Implementing new supplier qualification processes, including capability matching, supplier risk assessment, self-assessment, onsite audits, and database management.
  • Conducting Value-Added Engineering Activities (VEA) to understand customer drawings, specifications, and provide feedback for optimization of supplier manufacturing processes or products.
  • MATERIAL QUALIFICATION---Enforcing PPAP (FAI), which includes FAI, material certificates, quality/process control plans, FMEA, MSA, process parameter sheets, RoHS compliance, reliability testing, COC, etc.
  • Pilot Run Tracking---Monitoring new qualified part quality performance to ensure it meets customer quality requirements during the pilot run phase and facilitating smooth transitions to mass production.
  • HOT ISSUE SOLUTION AND TROUBLE SHOOTING---Acting as a Subject Matter Expert to resolve supplier quality-related issues and troubleshoot problems.
  • Maintenance Audit Support---Assisting in annual maintenance audits for existing suppliers with SQE involvement.
  • Supplier CIP (Continuous Improvement Program) Assistance---Helping suppliers utilize quality tools to enhance their manufacturing processes and product quality.
  • ECO/ECN/SCR Implementation---Managing customer-provided ECO/ECN/SCRs, tracking their status, and ensuring necessary PPAP/FAIs are completed before production begins.
  • Knowledge of manufacturing processes, applications, and process development enables effective collaboration with suppliers to improve quality components and services.
  • Performing quality audits on suppliers to ensure adherence to International Organization for Standards (ISO) and regulatory requirements.
  • Fostering strong relationships with purchasing engineers and suppliers to maintain a robust system and supplier network.
  • Providing cross-functional support for supplier selection, approval, and development to meet customer and business needs.
  • Evaluating the effectiveness of supplier process control plans, measures, and activities.
  • Applying statistical techniques and professional judgment to research data for process improvement.
  • Developing and guiding the execution of process validations and tests; exploring resulting data and documenting results.
  • Guiding supplier process capability studies.
  • Designing experiments to characterize supplier processes and identify root causes.
  • Establishing procedures for new and/or improved supplier processes.
  • Collaborating with Receiving Inspection teams, including statistical analysis, measurement systems exploration, Gage R&R studies, and inspection procedures.
  • Participating in Material Review Board resolutions regarding supplier-provided parts and services.
  • Engaging in supplier Quality System Improvement Plans.
  • Facilitating the Supplier Requests for Change process.
  • Conducting supplier Quality System audits.
  • Addressing corrective and preventive actions with suppliers.
  • Analyzing non-conformances and supplier performance for key performance indicators.
  • Monitoring dock-to-stock activities and part selections.
  • Guiding project teams in supplied component and supplier qualifications.
  • Identifying risks/hazards related to new product designs, processes, suppliers, and applications.
  • Operating job-related equipment safely and effectively.
  • Tracking and evaluating supplier performance while promoting continuous improvement.
  • Establishing and maintaining supplier management processes and tools.


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