Customer Care Team Leader, Service Excellence Expert

Job OverviewWe are seeking a highly skilled and experienced Customer Care Centre Team Leader to lead our customer service team at IKEA Malaysia.Your primary responsibility will be to build and maintain long-lasting relationships with customers, ensuring their needs are met and expectations exceeded.You will assist the Customer Care Centre Manager in managing...

Key ResponsibilitiesThe Customer Service Team Leader will be responsible for leading, motivating, and managing a team of service desk agents. You will conduct regular performance reviews, provide feedback, and create development plans for team members.You will also oversee the daily operations of the service desk, ensure tickets are tracked, managed, and...

Job DescriptionThe Operations Excellence Leader will be responsible for driving operational excellence and improving customer experience across our contact centres at Commerce Access Sdn. Bhd. This role will require strong leadership skills, analytical abilities, and a passion for continuous improvement.Key ResponsibilitiesDevelop and implement operational...

About the JobWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IKEA. As a key member of our leadership team, you will be responsible for building and retaining long-lasting relationships with our customers in a fast-paced multichannel retail environment.You will assist the Customer Care Centre Manager in managing...

Join our team as a Multilingual Customer Care Associate at Agensi Pekerjaan JobScoper Sdn. Bhd.! We are seeking a highly skilled individual to provide exceptional customer support to our clients.About the RoleThis is a fantastic opportunity to work with a dynamic company that values excellent customer service and employee development.Key...

As a key member of the ACCA Careers team, we are seeking a seasoned Tax Expert Leader to join our team. The ideal candidate will have a strong background in corporate tax compliance and advisory services.The successful candidate will lead a team of tax professionals, providing expert advice on tax planning, compliance, and risk management for our clients in...

Leadership OpportunityWe are seeking an experienced Sales Team Leader to join our team at Ikano Bank AB. As a Sales Team Leader, you will be responsible for leading a team of sales professionals in achieving sales targets and providing exceptional customer service.About the RoleThe successful candidate will have a proven track record of leadership...

At DKSH Group, we are seeking an exceptional Sales Excellence Leader to drive sales and sales force excellence in our organization.The ideal candidate will lead a high-performing sales team to achieve sales targets, manage departmental operating budgets, and develop short- and long-term sales strategies. They will also apply consistent sales force...

About the RoleTeleperformance is seeking a highly experienced and skilled Operational Leader in Contact Centre to join our team. As an Assistant Contact Centre Manager, you will be responsible for managing the overall performance and governance of Statements of Work (SOW) in accordance with requirements and SLAs set out in this SOW.Key ResponsibilitiesManage...

Job OverviewGrab, Southeast Asia's leading superapp, seeks a seasoned professional to drive quality assurance and improvement initiatives across its operations in Malaysia & Singapore. As a key member of the Grab Support team, you will partner with cross-functional teams to promote quality excellence and develop strategies that enhance customer...

Kimberly-Clark Corporation is a global leader in consumer goods, committed to creating better care for a better world. Our team of experts is dedicated to building and managing iconic brands that make a difference in people's lives.About the RoleWe're seeking a talented Portfolio Management Expert to join our team. As a key member of our leadership team,...

About UsWe are Eli Lilly and Company, a global healthcare leader dedicated to making life better for people around the world. Our mission is to unite caring with discovery to create medicines that make a real difference in people's lives.We are seeking a Customer Service Representative - Medical Information to join our global customer service team. In this...

Job SummaryWe are seeking a highly motivated and experienced Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction and loyalty.Responsibilities:Develop and implement customer-centric strategies to enhance customer...

**Benefits and Opportunities:**This is an exciting opportunity to join a dynamic team and grow your career in customer service and sales. As a valued member of our team, you will receive comprehensive training and support to help you succeed.**Why Join Us?:Professional Growth: Opportunities for advancement and professional growth.Collaborative Environment:...

Job DescriptionAs a Global IT Service Delivery Expert, you will be responsible for delivering high-quality IT services to our global customers, ensuring seamless operations and high availability.This role requires strong technical expertise and experience in areas such as endpoint management, patch management, and scripting.You will have a strong background...

About Our CompanyGivaudan is a global leader in the creation of flavors and fragrances, with a rich history of innovation and excellence.We are committed to delivering high-quality products that meet the evolving needs of consumers, while also promoting sustainability and social responsibility.The Global HR Support Expert RoleWe are seeking a highly skilled...

Job SummaryWe are seeking a skilled Service Advisor to join our team. This role involves working closely with customers to provide expert guidance on vehicle maintenance and repairs, as well as maintaining accurate records of customer interactions.Main Accountabilities:Provide expert advice to customers on vehicle maintenance and repairs.Record and document...

About UsWe are Esprit Care, a dynamic organization dedicated to providing exceptional care to our patients. We are seeking a highly motivated and experienced Financial Services Coordinator to join our team.The successful candidate will have a strong background in finance and accounting, with a minimum of 3 years of experience in a manufacturing sector...

Internetwork Expert is looking for a highly skilled Frontend Backend Developer to join our team.The Job:Develop E-commerce related websites with excellent user experience.The Person:Possesses at least 2 years of professional experience in (PHP) web development.Experience in developing web applications with Laravel/Lumen framework.Benefits:Annual Leaves:...

About the PositionThe Support Service Operations Expert will be accountable for the execution of two core services within APAC: Remote Support and Automation. This person will drive efforts to shift work to the Service Desk for automation opportunities, engage to ensure delivery and monitor adoption of automation services, and oversee the day-to-day...