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Coordinated Services Specialist

3 weeks ago

Ipoh, Perak, Malaysia Sime Darby group Full time

We are seeking a highly motivated and organized individual to join our team as an Efficiency Coordinator. In this role, you will play a critical part in maintaining our high standards of service delivery and ensuring that our customers receive the best possible experience.

Key Responsibilities
  1. Collaborate with internal stakeholders to develop and implement efficient workflows and processes.
  2. Analyze data to identify opportunities for improvement and implement changes to enhance productivity and reduce costs.
  3. Develop and maintain accurate records and reports to track performance metrics and identify areas for improvement.
  4. Provide exceptional customer service and support to ensure high levels of customer satisfaction.

You will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.