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We are seeking a highly skilled Senior Data Analyst to join our Payments, Partnerships & Fintech Ecosystem Division. As a key member of our team, you will play a pivotal role in driving revenue growth by leveraging data-driven insights to optimize our existing customer base.
Key Responsibilities:- Develop and execute data-driven strategies to enhance customer retention, increase average order value, and promote product adoption.
- Collaborate with marketing and sales teams to personalize customer experiences and tailor offers based on individual preferences and behaviors.
- Design and maintain comprehensive dashboards and reports that track key metrics related to customer revenue and profitability.
- Regularly present findings and recommendations to senior management, highlighting the impact of your initiatives on revenue growth.
- Bachelor's or Master's degree in Data Science, Statistics, Economics, or a related field.
- At least [Number] years of experience as a Data Analyst, preferably with exposure to customer analytics and revenue optimization.
- Strong expertise in statistical software packages such as R or Python.
- Experience with data visualization tools like Tableau, Google Looker Studio or Power BI.
- Lateral & Vertical Career Growth Opportunities: Employees are able to achieve lateral and vertical career growth opportunities by applying for internal job openings.
- Employee Study Award: Employees who have completed 1 year of service with the Bank are eligible to apply for educational financing.
- The Bank provides Employee Housing Financing and Car Financing Scheme at preferential rates for employees.
Hong Leong Bank Berhad is a leading financial institution in Malaysia, recognized as 'Digital Bank of the Year'. We are committed to delivering innovative financial solutions that meet the evolving needs of our customers. If you are a motivated and analytical individual looking for a challenging role in the digital banking space, we encourage you to explore your career opportunities with us.