Infrastructure Project Specialist

3 days ago


Petaling Jaya, Selangor, Malaysia Hartalega Full time

Job Description:

Main Duties
  1. Partner with the Project Manager to track project status, address issues, and plan activities to meet quality objectives.
  2. Verify adherence to procedures for infrastructure project requests, project planning, and documentation management.
  3. Build strong relationships with supplier PMOs and teams to ensure efficient delivery of infrastructure projects.
  4. Implement service level targets and refine measurement processes to achieve KPIs for clients' PMO Services.
  5. Enhance clients' service quality through strengthening the Supplier PMOs back office team.
  6. Ensure compliance with client work/process standards and SLAs.
  7. Support Supplier PMOs in maintaining accurate system information.
  8. Update project data in the system based on received proposals.
  9. Assess quality assurance for client's PMO procedures and documentation during project/request closures.
  10. Monitor project activities with customers, suppliers, and operations teams for timely delivery.
Required Skills
  1. Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related IT field is required.
  2. A minimum of 2 years of working experience or fresh graduates in the related field are preferred.
  3. Desirable: PMO experience and stakeholder management.
  4. Excellent critical thinking and creative skills.
  5. Strong planning and organizational abilities are essential.


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