Technical Product Specialist

4 days ago


Klang, Selangor, Malaysia Festo Full time
About the Team:

Our team is composed of experts who share a passion for innovation and customer satisfaction. As a Product Support Specialist, you will join a talented group of professionals dedicated to delivering exceptional technical support to our customers. Together, we strive to create a positive impact on business operations and drive growth through our technical expertise. If you're passionate about technology, enjoy collaborating with others, and are committed to excellence, then this could be the perfect opportunity for you

About You:

We are seeking an experienced and motivated individual to join our team. As a Product Support Specialist, you will possess a deep understanding of Festo products and systems, as well as excellent communication and problem-solving skills. With a background in Industrial Automation and a minimum of 5 years of experience, you will bring valuable insights to our team. If you thrive in fast-paced environments, value collaboration, and are driven to deliver results, we would love to hear from you.

Your Key Responsibilities:

* Respond to customers' technical inquiries and ensure adherence to target setting. * Provide remote support and technical consultation on Festo products to internal and external customers. * Perform technical consultations on Festo products. * Identify and resolve technical issues with Festo products. * Develop and maintain relationships with customers. * Work closely with internal teams to resolve technical issues. * Stay up-to-date with Festo products and systems.

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