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Help Desk Professional

2 weeks ago

Petaling Jaya, Selangor, Malaysia STRATEQ Full time
Job Overview

As a Technical Support Engineer at Strateq Group, you will be responsible for delivering exceptional customer service and technical expertise in the field of IT. This role requires adaptability, strong communication skills, and a passion for technology.

  • Provide timely and effective technical support to end-users.
  • Troubleshoot and resolve customer issues within the Retail Automation Solution.
  • Manage incoming requests and prioritize them based on urgency and impact.