IT Solutions Consultant
4 days ago
DHL Germany is a leading logistics company with a global presence. We are committed to delivering exceptional service and innovative solutions to our customers.
Job DescriptionWe are seeking a highly skilled Associate IT Solutions Consulting Analyst to join our team in Cyberjaya, Prague, or Chennai. As an Associate IT Solutions Consulting Analyst, you will play a key role in shaping the technology backbone of our organization.
Your primary responsibilities will include:
- Providing second/third level day-to-day operation support and investigating incidents that were not resolved in lower support levels.
- Collaborating with other IT support teams and specialists to troubleshoot issues related to firmware bugs, vulnerabilities, and other technological challenges.
- Communicating with vendors to resolve technical issues.
- Working as one with the development team to enhance existing workflows.
- Understanding customer requirements, presenting concepts and proposals, providing updates on deliverables, and negotiating issue resolution when needed.
You will also have the opportunity to work with external parties to assemble system components using standardized modules and customize Commercial Off-The-Shelf (COTS) based on pre-determined parameters. Additionally, you will be responsible for ensuring that works are documented according to required standards, methods, and tools.
The ideal candidate should have a strong background in .NET Framework 4.5 & above, C# 6.0 & above, Entity Framework (ORM), Windows WCF (REST/SOAP), WebAPI (REST), HTML/CSS, Javascript, JQuery, SQL. Experience with DBMS such as MS SQL Server 2022 & above, middleware like IBM MQ, SSIS (ETL), SSRS (BI), and tools like Visual Studio 2022 & above, SSMS, SOAP UI, Chrome/Edge, GitHub, Jira, QTest is highly desirable. Familiarity with OpenText (MBPM), JQWidgets, Telerik UI, .NET Core 6 & above, Postgres, Kubernetes, Docker, Jenkins/UCD, SonarQube, Microsoft Azure, Dev(Sec)Ops is also an advantage.
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