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Customer Relations Mandarin Expert
3 weeks ago
About Agensi Pekerjaan JobScoper Sdn. Bhd.
As a leading recruitment agency, we strive to connect talented professionals with exciting career opportunities.
Job Summary:
We are seeking a highly motivated Mandarin speaker to join our team as a Customer Relations Mandarin Expert. In this role, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Support customers in making reservations via phone, email, or live chat.
- Resolve customer complaints and inquiries in a timely and professional manner.
- Collaborate with the team to achieve exceptional customer satisfaction ratings.
Requirements:
- High school diploma or equivalent, fresh-graduate welcome (SPM welcome); bachelor's degree is a plus.
- Excellent communication skills in Mandarin and English.
- Basic computer skills, including MS Office and online communication tools.
- Ability to work in Rotational Shift - 24/7.
Benefits
- EPF & SOSCO benefits.
- Annual leave & Medical leave.
Join Our Team:
If you are a motivated individual who shares our passion for delivering exceptional customer service, we encourage you to apply.