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Key Account Manager

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time
Job Description

Job Title: Key Account Manager

Job Summary:

We are seeking a highly skilled and experienced Key Account Manager to join our team at TIME's Group. As a Key Account Manager, you will be responsible for managing and developing relationships with key customers, driving sales growth, and contributing to the overall business success.

Key Responsibilities:

  • Account Management:
    • Develop and maintain strong relationships with key accounts, including large retail chains, wholesalers, and distributors.
    • Act as the primary point of contact for key clients, addressing any issues or concerns promptly.
    • Understand the client's needs and business objectives, and align them with the company's product offerings.
  • Sales and Revenue Growth:
    • Drive sales growth by identifying opportunities within existing accounts and securing new business.
    • Achieve sales targets and key performance indicators (KPIs) as set by the company.
    • Negotiate contracts, pricing, and terms of trade with key accounts to maximize profitability.
  • Relationship Management:
    • Build and maintain strong relationships with key clients, stakeholders, and partners.
    • Act as the primary point of contact for business development-related inquiries and negotiations.
  • Market and Competitive Analysis:
    • Monitor market trends, competitor activities, and consumer behavior to identify opportunities and threats.
    • Provide regular reports and insights to management on the performance of key accounts and market dynamics.
  • Product and Promotion Management:
    • Work with the marketing team to develop and implement promotional strategies that drive product visibility and sales within key accounts.
    • Ensure that the company's products are appropriately stocked, displayed, and promoted in key accounts.
  • Inventory and Supply Chain Management:
    • Coordinate with the supply chain team to ensure that key accounts have the necessary stock levels and that orders are fulfilled efficiently.
    • Monitor inventory levels and work with clients to optimize order cycles.
  • Reporting and Documentation:
    • Maintain accurate records of all sales activities, customer interactions, and account management processes.
    • Provide regular reports on account performance, sales forecasts, and other relevant metrics to management.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or relevant advanced degree is preferred.
  • Experience: Minimum of 5 years of experience in business development, sales, or a related field within the FMCG industry.
  • Skills:
    • Strong understanding of FMCG market dynamics and consumer behavior.
    • Proven track record of achieving sales targets and driving business growth.
    • Excellent negotiation, communication, and interpersonal skills.
    • Analytical mindset with the ability to interpret data and make data-driven decisions.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
    • Ability to work independently and as part of a team.
    • Strong project management and organizational skills.
    • Strategic Thinking: Ability to develop and implement long-term business strategies.
    • Customer Focus: Strong dedication to meeting the expectations and requirements of internal and external customers.
    • Innovative Mindset: Ability to generate new ideas and approaches to drive business growth.
    • Results-Driven: Focused on achieving goals and delivering quality results.
    • Adaptability: Ability to adapt to changing market conditions and business needs.

Working Conditions:

  • Travel: Willingness to travel as required to meet with clients, partners, and stakeholders.
  • Environment: Primarily office-based with occasional visits to client sites, trade shows, and industry events.