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Associate Relationship Manager, Priority Banking
2 months ago
We are seeking a highly skilled and experienced Relationship Manager to join our Priority Banking team at Standard Chartered. As a key member of our team, you will be responsible for building and maintaining strong relationships with our high net worth clients, identifying business opportunities, and delivering exceptional customer service.
Key Responsibilities- Client Acquisition and Relationship Building
- Identify and acquire new high net worth clients through proactive outreach and relationship building.
- Develop and maintain strong relationships with existing clients to increase customer satisfaction and loyalty.
- Sales and Business Development
- Identify and pursue business opportunities with clients to increase revenue and growth.
- Develop and implement sales strategies to achieve business targets and objectives.
- Customer Service and Support
- Provide exceptional customer service and support to clients to ensure their needs are met and exceeded.
- Respond to client inquiries and resolve any issues or concerns in a timely and professional manner.
- Compliance and Risk Management
- Ensure compliance with all relevant laws, regulations, and bank policies.
- Identify and mitigate potential risks associated with client relationships and business activities.
- Education and Qualifications
- Minimum SPM holders and/or relevant professional qualifications.
- Experience and Skills
- Minimum 1-3 years experience in banking with demonstrable knowledge of banking practices and financial products.
- Favourable track record in managing sales and/or operations or demonstrated ability to achieve strong sales performance.
- Ability to coach, inspire and mobilise Branch team members of various levels to deliver exceptional performance.
- Technical Competencies
- Microsoft.
- FIMM License.
- Bancassurance License.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
