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Senior Network and Security Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

AIA Digital+ strives to create an environment where employees can grow professionally and personally.

About the Position:

This role is responsible for managing information technology infrastructure, providing technical support to internal users, and contributing to business growth through innovative solutions.

Main Objectives:
  • Develop and maintain network infrastructure, including LAN/WAN, Load balancer, F5, Akamai, and optimization both on-prem and in the cloud.
  • Collaborate with project teams to ensure successful project rollouts and troubleshooting for supported services.
  • Monitor environment capacity, risk, and workload, and flag issues to appropriate parties, taking necessary remediation steps when required.
  • Implement best practices, strategies, methodologies, and approaches to Voice Services.
  • Create and update operational documentation as needed.
  • Establish and maintain governance best practices to ensure platform quality and security across local BUs.
  • Model behavior, demonstrating leadership and guiding others.
  • Enhance service capabilities to AIA from vendor teams.
  • Collaborate with Network, Security, and Cloud teams to deliver secure and stable services.
  • Stay updated on the latest methodologies, best practices, and trends in relevant sectors.
  • Prepare for shift duty and on-call responsibilities.

Key Communication Expectations:

Internal (70%): Communicate regularly with project teams, PMs, and architects; review meetings with management teams on company architecture periodically.

  • Communicate proactively with BT.
  • Manage requests independently from related stakeholders.
  • Meet with key project owners to gather feedback on deliveries periodically.
  • Maintain effective relationships with stakeholders through open communication, ensuring successful project outcomes.

Most challenging type of communication: Collaborating/co-working with Kyndryl to ensure database domain alignment associated with proposed/alternative database solutions.

  • Able to work effectively in a team environment with remote teams located in multiple geographies.
  • Degree in IT or Computer Science or equivalent discipline.
  • Self-motivated, organized, and able to manage time effectively with minimal supervision.
  • At least 5+ years of practical experience in network administration with expertise in LAN/MAN/WAN/SD-WAN, Router/Switch, Wireless LAN, VPN, Network Management, Performance Monitoring, and Automation Tools in large enterprises within FSI preferably banking.
  • Familiarity with various vendor products such as Cisco, F5, Riverbed, Ipanema, and Akamai.
  • Relevant certification with Cisco (CCNA/CCNP) is highly desirable.
  • Cloud experience is essential, preferably with Azure.
  • Ability to manage, monitor, and troubleshoot both on-prem and virtual environments.
  • Excellent written and oral communication skills, enabling effective communication with technical and non-technical audiences including senior management level.