Indonesian and English Content Reviewer

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

Cognizant Federal Territory of Kuala Lumpur, Malaysia seeks a highly skilled Indonesian and English Content Reviewer to join our team.

The ideal candidate will have a good understanding of Indonesian and English languages and will be proficient in using market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.

Key Responsibilities:
  1. Moderate content to ensure accurate and precise decisions are applied in the online space in compliance with client's policies and guidelines.
  2. Gain full understanding and in-depth knowledge of client policies and guidelines.
  3. Review user-generated content and editorial-generated content including but not limited to text, images, audios, and videos.
  4. Identify improvement opportunities and solutions to problems.
Other Requirements:
  1. Should be comfortable working with explicit & sensitive content.
  2. Ability to manage critical situations with minimum supervision.
  3. Good interpersonal and communication skills.
  4. Ability to perform in adverse situations.


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