Quality Assurance Reviewer
1 week ago
Company Overview:
ITCAN Pte Ltd is a leading provider of digital solutions, dedicated to delivering exceptional results for our clients. Our mission is to empower businesses to thrive in an ever-changing digital landscape.
Job Summary:
We are seeking a highly motivated and detail-oriented Quality Assurance Reviewer - Mandarin to join our team. As a Quality Assurance Reviewer, you will be responsible for reviewing and moderating content on our digital platforms to ensure it meets our high standards of quality and accuracy.
Key Responsibilities:
- Review and moderate content on our digital platforms to ensure it is accurate, relevant, and free from sensitive or objectionable material.
- Work closely with our team to develop and implement content guidelines and policies that align with our company values.
- Collaborate with cross-functional teams to resolve issues and improve the overall user experience.
- Analyse and report on content trends and patterns to inform business decisions.
- Maintain a high level of productivity and quality in your work, meeting or exceeding established performance metrics.
- Develop and maintain a deep understanding of our client policies and guidelines, as well as industry best practices.
Requirements:
- Bachelor's degree in a related field, such as Communications, English, or Journalism.
- At least 1 year of experience in content review, moderation, or a related field.
- Excellent communication and analytical skills, with the ability to think critically and make sound judgments.
- Strong attention to detail and ability to work accurately and efficiently in a fast-paced environment.
- Able to read, speak, and write in Mandarin.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and innovative company.
- A collaborative and supportive team environment.
- Professional development opportunities to help you grow and succeed in your career.
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