Branch Director

4 days ago

Kuching, Sarawak, Malaysia AFFIN Group Full time

Company Overview

AFFIN Group is a leading financial services institution that continuously innovates to transform the banking landscape. Our vision is to create a better future for our customers, and we invite you to be a part of it.

Job Description

We are seeking an experienced Branch Manager to oversee the daily operations of our branches. As a key member of our team, you will be responsible for managing and motivating branch personnel, ensuring efficient operations, and driving sales growth.

Key Responsibilities

  1. Financial Management: Drive overall branch sales target, control costs, and ensure financial stability.
  2. Process Management: Ensure compliance with internal controls, regulatory requirements, and audit standards.
  3. Customer Service: Deliver excellent customer service, resolve complaints promptly, and maintain high customer satisfaction levels.
  4. People Management: Recruit, develop, and motivate staff to achieve peak performance levels.

Requirements

To succeed in this role, you must have:

  • Proven experience in branch management or a related field.
  • Strong leadership and communication skills.
  • Ability to drive sales growth and manage costs effectively.
  • Excellent problem-solving and analytical skills.

Benefits

We offer a competitive salary package, comprehensive training and development opportunities, and a dynamic work environment that fosters growth and innovation.

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