Information Quality Assurance Expert

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time
About the Role

We are looking for an experienced Information Quality Assurance Expert to join our team. As a key member of our content review process, you will be responsible for ensuring the quality and accuracy of user-generated content.

Your primary objective will be to review and audit content for compliance with our company's guidelines and standards. This includes reviewing text, images, audios, and videos to ensure they meet our quality and safety requirements.

You will work closely with our team to identify knowledge gaps and training opportunities, and provide coaching to team members based on your findings. Your attention to detail and analytical skills will be essential in driving process improvements and maintaining high-quality content.

In this role, you will also be responsible for providing weekly and monthly quality dashboards and statistics to our stakeholders, and attending internal and external calibration sessions.

This is an excellent opportunity for someone who is passionate about quality assurance and has excellent communication and analytical skills.



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