Financial Commission Operations Lead

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full time

Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for skilled professionals to lead our commission management team.

In this role, you'll oversee the day-to-day operations of sales commissions, ensuring timely payouts and resolving disputes. You'll work closely with sales, finance, and support teams to clarify processing gaps required for automation.

The ideal candidate will have a diploma or degree in business or data analysis, with at least 5 years of experience in a supervisory role leading a team. Proficiency in MS Office, Excel, and PowerPoint is essential, along with excellent analytical skills and the ability to write clearly in English.

Your Key Responsibilities

  • Ensure proper documentation on all payout records, master data files, housekeeping of operation processes, and performing regular backups.
  • Liaising with Sales, Finance, Sales Partners, and Other Support Teams in clarifying/processing sales claims.
  • Leading in UAT to support new/revised commission schemes or any other changes.


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