Process Optimization Lead

6 days ago


Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

We are seeking a talented Automation Strategy Consultant to join our team at ZUS Coffee. As a key member of our business analysis team, you will work closely with cross-functional teams to identify process improvements and implement automation solutions.

About the Job

In this role, you will be responsible for:

  • Gathering and analyzing business requirements to identify opportunities for automation.
  • Collaborating with technical teams to design and implement automation workflows.
  • Developing and maintaining process maps, workflow diagrams, and automation feasibility studies.
  • Supporting the development and testing phases by validating automated workflows against business requirements.
Requirements

To be successful in this role, you will need:

  • A bachelor's degree in Business Administration, Information Systems, or a related field.
  • Minimum of 2-5 years of experience in business analysis, process consulting, or automation projects.
  • Strong understanding of Business Process Automation (BPA) tools and process modeling techniques.
  • Excellent communication and collaboration skills.
Company Benefits
  • Employee discount programs.
  • Health and wellness benefits.
  • Job training and continuing education opportunities.


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