Senior Language Ambassador

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

OKX is a leading crypto exchange, and we are seeking a Senior Language Ambassador to join our team. As a Senior Agent, Customer Service, you will be responsible for handling inquiries and issues from global customers in multiple languages.

Key Responsibilities:

  • Providing linguistic solutions for customers and overcoming language barriers.
  • Collaborating with internal and external stakeholders to address complaints and feedback.

Requirements:

  • A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
  • At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
  • Ability to work efficiently and manage time effectively in a fast-paced environment.

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