Customer Service Representative

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Doo Group Full time

Doo Group is a global financial services company with FinTech as its core. With ten major business lines, it provides comprehensive products and services to clients worldwide. The company's mission is to help clients achieve an ideal financial life while moving towards a better future together.

The company is looking for talented individuals who are motivated to support its strategic goals and initiatives. As a Customer Support Executive, you will work closely with the sales team to resolve account issues and manage customer complaints. You will also assist in SOP development, training, and quality assurance.

The ideal candidate will have a Bachelor's Degree in Economics, Finance, Business Administration, or any related field. Proficiency in Hindi, Tamil, and English is required, with Mandarin being an added advantage. Strong problem-solving, analytical, and teamwork skills are essential for this role.

As a Doo Group employee, you will enjoy a range of benefits, including a 13th-month salary, performance bonus, and quarterly employee recognition awards. You will also have opportunities for continuous learning and growth in a dynamic and collaborative environment.

This role offers the opportunity to work alongside industry-leading professionals from around the globe and contribute to shaping the future of finance.



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