Service Delivery Expert
1 week ago
At FedEx Group, we value our people and recognize that they are the driving force behind our success. As a Special Services Coordinator, you will play a vital role in delivering exceptional service to our customers.
Key ResponsibilitiesCustomer Interaction: Provide timely and professional assistance to customers via phone, email, or in-person, addressing their queries and resolving issues promptly.
Process Management: Develop and implement processes to improve service efficiency and quality, ensuring seamless delivery to customers.
Team Collaboration: Work closely with internal stakeholders, including sales teams, operations staff, and vendors, to ensure effective communication and coordination.
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Service Delivery Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AirAsia Full timeAbout the RoleWe are seeking an experienced Service Delivery Expert to join our team. In this role, you will be responsible for ensuring seamless partner onboarding, monitoring and servicing, and developing processes and procedures.
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IT Service Delivery Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout the RoleWe are seeking a highly skilled IT Service Delivery Expert to join our team at Recooty. As a key member of our service delivery team, you will be responsible for ensuring seamless service delivery to our customers.Key Responsibilities:Act as the primary point of contact for technical escalations, providing timely and effective resolution.Manage...
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Service Delivery Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Austria Full timeKey ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...
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Service Delivery Expert
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeService Delivery ExpertWe are seeking a skilled Service Delivery Expert to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional service to our clients.Salary and BenefitsWe offer a competitive salary of RM3,500 per month, 14 days of medical leave, and comprehensive medical and hospitalization...
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Service Delivery Optimization Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Samsung Electronics America Full timeService Delivery Optimization ExpertWe are seeking a Service Delivery Optimization Expert to drive operational efficiency and enhance service delivery within our organization. This role will involve developing and implementing process improvements and leveraging automation to streamline workflow.Key ResponsibilitiesDevelop and implement process improvements...
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Service Delivery Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeZurich 56 Company Ltd is seeking a skilled Service Delivery Expert to join our customer service team. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues, and gathering feedback to inform product and service development.Responsibilities:Develop and maintain a deep...
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Service Delivery Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeAs a Service Delivery Expert, you will play a critical role in ensuring customer satisfaction and driving business growth for JustLogin.About the RoleWe are seeking someone who can leverage their technical expertise and customer-focused mindset to deliver exceptional service and support to our clients.Key responsibilities include managing customer...
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IT Service Delivery Expert
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeAqi Intl is seeking an IT Service Delivery Expert to join our team. As a key member of our support team, you will be responsible for delivering premium technical support and customer service to Lenovo users and clients.The ideal candidate will possess strong problem-solving skills and have a solid understanding of desktop, laptop, and tablet hardware and...
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IT Service Delivery Expert
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Full timeJob SummaryWe are seeking an experienced IT Service Delivery Expert to provide top-notch support for our products. As a key member of our global team, you will collaborate closely with stakeholders from various departments, including Customer Service, Product, Engineering, IT, and others.Your primary responsibilities will include handling incident and...
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IT Service Delivery Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeJob DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...
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IT Service Delivery Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Daimler AG Full timeWe are seeking an IT Service Delivery Expert to join our team at Daimler AG. In this role, you will be responsible for ensuring the stability and reliability of our cloud infrastructure and On-Prem Infrastructure (Data center services). You will also contribute to the continuous improvement of service operation processes.Your tasks include providing Level 1...
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Service Delivery Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full timeAbout the PositionWe are seeking a highly skilled Service Delivery Expert to join our team. As a leader, you will be responsible for overseeing a team that handles global and local policy requests and issuances on behalf of Zurich Malaysia (General Insurance and Takaful). The successful candidate will have strong leadership skills and the ability to create...
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IT Service Delivery Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeWe are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...
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Service Delivery Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeAbout This OpportunityWe are seeking a skilled professional to join our team as a Mid-Senior level Full-time Customer Service and Product Management specialist. The ideal candidate will have experience in managing client relationships, delivering exceptional customer service, and analyzing client issues and requests.ResponsibilitiesManaging Client...
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IT Service Delivery Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full timeCompany OverviewBASSnet is a leading provider of IT solutions for the maritime industry, with a strong commitment to customer satisfaction and business growth.Job RoleWe are seeking an IT Service Delivery Specialist to join our team. In this role, you will be responsible for delivering high-quality IT services, leading a team of technical experts, and...
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Enterprise Service Delivery Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full timeAt SAP SE, we empower our customers to achieve their goals through innovative solutions and services.The Services Engagement Expert is responsible for driving customer success, ensuring seamless adoption and consumption of SAP solutions across the enterprise.This involves developing a deep understanding of the customer's business challenges, industry...
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Service Delivery Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAs a Customer Service Executive at Zurich 56 Company Ltd., you will be responsible for delivering world-class service and support to our customers.Key AccountabilitiesRespond to customer inquiries and issues in a prompt and professional manner.Develop and maintain a deep understanding of our products and services to provide expert advice.Collaborate with...
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Backend Expert Required
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeJob Description:As a Software Engineer at JOB EXPERT GROUP, you will play a crucial role in the deployment of systems, ensuring timely delivery and high-quality results. Key responsibilities include participating in system deployment, providing technical advice, evaluating new technologies, maintaining existing systems, and executing ad hoc tasks.Key...
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IT Service Delivery Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Full timeAbout the JobWe are looking for a skilled IT Service Delivery Manager to join our team in Kuala Lumpur, Malaysia. The successful candidate will be responsible for leading the delivery of IT services, including application management and technical support for Corporate Credit Processing systems.The ideal candidate will have extensive experience in IT service...
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Project Management and IT Delivery Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Vanden Advisory Services Full timeWe're looking for a highly skilled Project Management and IT Delivery Expert to join our team at Vanden Advisory Services. As a Project Management and IT Delivery Expert, you will be responsible for leading project delivery and ensuring successful outcomes. Your key responsibilities will include:Developing and executing project plans that align with business...