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About the Role
">We are seeking a Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will be responsible for providing high-quality service for incoming calls from customers and prospects related to leads, quotes or orders.
">Main Responsibilities
">- Maximise the effectiveness of our direct field sales force by producing high-quality value-added services and working collaboratively towards agreed targets.
- Provide a high level of sales support by ensuring all queries are responded in an efficient, professional and timely manner.
- Expedite lead to order conversion time and rates by increased customer touches and through providing high-quality and timely solution to customer enquiries.
- Prospecting of selected customers via tele call and emails.
- Handle sales of products via phone and electronic media to a defined list of dedicated target accounts.
About METTLER TOLEDO
">METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications.
">Key Responsibilities
">1) Sales and Marketing">- Provide high-quality service for incoming calls from customers and prospects related to leads, quotes or orders.
- Leads registration, qualification and distribution.
- Selected quote creation, follow-up, revision and closing.
- Nurturing of high-value leads and high-potential dormant customers.
- Identify opportunities, produce leads and book appointments for the sales force with an emphasis on high-quality leads.
- Contribute to team performance by sharing and implementing Best Practice Ideas.
- Customer prospecting by on-demand leads generation.
- Updates job knowledge by studying new customer solutions.
- Generating cross-leads to other divisions.
- Sell consumables and small quotes follow-up on selected accounts via phone and electronic media.
- Demonstrate customer benefits by understanding and providing simple technical solution to customer requirements.
- Able to resolve basic product problems faced by the customers.
- Advocate key MT values across to customers.
What You Need to Succeed
">Key Behavioural Competencies Required:">- Commercial skills.
- Marketing savvy.
- Good Interpersonal and Verbal/Written Communication.
- Telephone skills.
- Customer Focus.
- Innovation/Continuous Improvement.
- Teamwork.
- Results Focus/Oriented.
- Resilience and Tenacity.
- Self/Project (Sales & Tender Stage) Management.
- Candidate must possess at least a Diploma/Degree preferable in Business Administration, marketing, Sciences or Engineering (or a related/equivalent field).
- Minimum 1 year of working experience in similar position or in a technical position.
- Understanding of sales & distribution with basic project management skills.
- Strong interpersonal skills and influencing ability.
Benefits
">- Career growth.
- Work with a good team.
- Skills development.
- Fixed 1.5 months contractual bonus.
- Medical Insurance, Dental and Other allowances.
