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Senior Field Technician

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full time

At Dover Corporation, we are seeking a highly skilled Senior Field Technician to join our team. As a key member of our technical services department, you will be responsible for providing exceptional customer satisfaction through technical service, installation, operation, training, and repair of our products and systems.

Key Responsibilities:
  • Perform on-site product installation at customer premises.
  • Provide training and technical advice on product use in person and via phone.
  • Investigate problems, provide solutions, and arrange for repairs to be made.
  • Schedule and carry out planned maintenance calls and performance regular customers visits.
  • Monitor repairs in terms of the organization's service / warranty cover and provide suggestions to product improvements.

In this role, you will have the opportunity to work with a wide range of industrial equipment and develop your technical skills further. You will also have the chance to interact with customers directly, providing them with expert advice and support.