Complaint Management Professional Automotive

About the RoleWe are seeking a highly skilled Automotive Complaint Resolution Specialist to join our team in the Customer Quality Service department. As a key member of our global production sites, you will be responsible for processing customer complaints end-to-end for products and customers in the automotive industry.Key Responsibilities:Develop problem...

Job OverviewThe Global Quality Manager - Automotive is responsible for ensuring high customer satisfaction by driving projects based on customer return data. You will analyze customer returns, develop targeted solution approaches, and implement improvement measures.Key Responsibilities:Develop problem verifications and define necessary analysis...

About the JobWe are seeking a Quality Assurance Engineer Automotive to join our team in the area of Customer Quality Service. As a key member of our global production sites, you will be responsible for analyzing customer returns, developing targeted solution approaches, and implementing improvement measures to ensure high customer satisfaction.Key...

Avery Dennison is committed to delivering high-quality products and services that meet the evolving needs of our customers.Job OverviewThis role involves analyzing customer claims and providing timely and accurate reports to support relationship management.Key AccountabilitiesAnalyze customer complaints and provide timely reports.Develop and implement...

Key Performance Indicators (KPIs)The following KPIs will be used to measure the performance of the Customer Service Officer:KPI 1: Customer SatisfactionTo achieve an average customer satisfaction score of 85% or higher.KPI 2: First Call Resolution (FCR)To resolve 80% or more of customer complaints on the first call.KPI 3: Average Handling Time (AHT)To reduce...

BD is seeking a highly motivated Materials Planning Professional to join our supply chain team. In this role, you will play a critical part in ensuring the efficient use of resources and minimizing waste.Responsibilities:Develop and implement materials planning strategies to meet business needs.Analyze demand patterns and develop forecasts to inform...

About the RoleWe are seeking a seasoned Operations Quality Senior Professional to lead our quality operations team.Key ResponsibilitiesDevelop and implement quality control procedures to ensure compliance with industry standards.Analyze quality data to identify trends and areas for improvement.Collaborate with stakeholders to resolve quality-related...

About the OpportunityThis is an exciting opportunity to join our team as a Procurement Specialist and contribute to our mission of driving decarbonization and digitalization.As a key member of our team, you will be responsible for:Supporting the BCC Sourcing Task Force and other relevant projects within PROCIdentifying and evaluating suppliersAnalyzing costs...

Assistant Account ManagerSalary: 6,000 MYR ~ 8,000 MYRManufacturing(Machinery)About UsWe are a Japanese manufacturer importing and selling machinery through our Malaysia branch. We are seeking an experienced professional to join our team as Assistant Account Manager.ResponsibilitiesDay-to-day accounting duties, including preparing and reviewing financial...

Role OverviewWe are seeking an experienced Customer Service Professional to join our team at Avery Dennison Corporation. As a key member of our global customer support team, you will be responsible for delivering exceptional customer experiences, managing customer inquiries, and ensuring timely resolution of service and quality issues.In this role, you will...

Are you looking for a challenging role where you can utilize your technical skills and business acumen? Do you want to work with a leading company in the IT industry? If yes, then we invite you to apply for the position of Senior IT Specialist, SAP at Celestica Inc.About the RoleThis is an exciting opportunity to join our Information Technology (ITM)...

Are you looking for a challenging and rewarding career in Technical or Engineering?About the JobWe are seeking a highly motivated Equipment Setup and Maintenance Professional to join our team at Infineon Technologies AG. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production lines through effective...

Position OverviewAs a Supply Chain Development Professional, you will be responsible for driving production planning and logistics operations for assigned products. This role requires strong collaboration and communication skills, as well as the ability to analyze data and identify areas for improvement.Key ResponsibilitiesCollaborate with internal and...

We are seeking a seasoned Factory Manager to join our team at Ferrotec Manufacturing Malaysia. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our factory, ensuring that production runs smoothly and efficiently, and meeting all quality and safety standards.Responsibilities:Manage Factory Operations:...

About the RoleWe are seeking an experienced professional to lead our materials and process technology development activities. As a key member of our team, you will be responsible for managing the CODE operations, qualifying new replacement materials, and identifying opportunities for materials waste reduction.The ideal candidate will have strong leadership...

ResponsibilitiesProvide expert advice to management on measures to ensure a safe working environment.Develop and implement effective EHS operations to ensure compliance with regulatory requirements.Conduct hazard and risk assessments, and develop training programs to enhance employee skills in identifying unsafe conditions and acts.

Quality Management HeadWe are seeking a highly skilled Head of Quality Management to join our team at Celestica Inc.In this role, you will be responsible for leading the development and implementation of quality management strategies. You will work closely with cross-functional teams to ensure the delivery of high-quality products to customers.Key...

Key ResponsibilitiesThe Senior Project Manager will be responsible for:Managing and executing defined transfer and conversion projects and sub-projects to achieve strategic project objectives: Scope, Budget and Time to project completion.Defining and implementing a project organization structure that aligns with business requirements.Coordinating and...

Job DescriptionJoin us as a Process Integration Specialist and contribute to driving process improvement and meeting quality targets. You will work closely with Process Integration & Product Engineers to provide critical data and insights to optimize Inline/PCM/Functional Test/yield performance.Your Key ResponsibilitiesSupport PI & PTE in SPC and DoE tasks...

Job Title: Accounting Manager PositionAbout UsWe are a reputable recruitment agency, Reeracoen Recruitment, dedicated to providing high-quality recruitment services to our clients. Our company values integrity, professionalism, and excellence in everything we do.This Accounting Manager Position is a key role in our organization, responsible for overseeing...