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Logistics Operations Manager

2 weeks ago


Johor Bahru, Johor, Malaysia Kuehne + Nagel AS Full time

You will be a key player in our Contract Logistics team, leveraging your leadership expertise to drive Operational Excellence and contribute to the success of Kuehne + Nagel AS.

Job Overview

This role is responsible for the overall performance of an operational site, ensuring the achievement of financial and operational objectives. Key activities include:

Responsibilities
  • To manage, plan, organize, staff, and direct warehouse activities at the site, maintaining optimal productivity and customer satisfaction levels.
  • To develop and implement strategies to achieve key performance indicators (KPI) in areas such as cost management, productivity, customer service, and profit.
  • To ensure that teams deliver against their customer, site, and people KPI, fostering a culture of excellence and continuous improvement.
  • To drive all activities related to customer on-boarding, retention, and operational excellence by collaborating at a site level.
  • To identify opportunities for productivity improvement and implement initiatives to enhance site performance, ensuring that productivity targets are met or exceeded.
  • To contribute information required for tenders/proposals to support closing of new business opportunities.
  • To oversee the safe operation of warehousing activities across the site, ensuring compliance with health, safety, and environmental legislation and standards.
Requirements
  • At least 3+ years of experience in warehouse or logistics operations, preferably in a supervisory or leadership role.
  • Proven leadership and team management skills to effectively oversee warehouse staff.
  • Strong organizational and multitasking abilities to manage daily operations, prioritizing tasks and meeting deadlines.
  • Excellent communication skills for coordinating with team members and other departments, facilitating effective collaboration and information exchange.
  • Knowledge of warehouse management systems (WMS) and inventory management, ensuring accurate data and efficient processes.
  • Understanding of safety regulations and best practices in warehouse operations, maintaining a safe working environment.