Global Health Benefits Coordinator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Full time

Cigna Global Health Benefits is a leading provider of medical insurance solutions to individuals and groups worldwide. Our team is responsible for processing and analyzing claims for medical expenses, ensuring timely and accurate reimbursement.

About the Job

This position requires strong analytical and problem-solving skills, as well as attention to detail and ability to work in a fast-paced environment. The ideal candidate will have experience working with healthcare insurance policies and be proficient in spoken and written Thai.

We are looking for a skilled professional who can assess and process claims efficiently, while maintaining high-quality standards. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

  • Process claims for medical expenses within fixed turnaround times.
  • Analyze claims data to identify trends and areas for improvement.
  • Communicate effectively with internal stakeholders and external customers to resolve claims-related issues.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree or similar by experience.
  • Active knowledge of English.
  • Proficiency in spoken and written Thai.
  • Policies cover and medical terminology knowledge.

We offer a competitive salary and benefits package to attract and retain top talent. If you are passionate about delivering exceptional customer service and have a strong background in healthcare insurance, we encourage you to apply.



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