Client Support Liaison

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full time
Job Overview
Maintaining a high level of customer satisfaction is key to our success. As a Client Support Liaison, you will be responsible for providing end-to-end support to Trust Executives and Trust Consultants, ensuring all documentation and compliance requirements are met.

Key Responsibilities:
  1. Act as a liaison between the Business Development team and Middle Office to ensure smooth case processing and issue resolution.
  2. Coordinate and track the progress of client applications and submissions, providing updates to the respective Trust Consultants.
  3. Assist in the preparation of sales support materials, such as brochures, presentations, and product guides.

Requirements:

  • Degree in Business Administration, Marketing, or a related field.
  • Strong organizational and multitasking skills.
  • Proficient in Microsoft Office and CRM systems.
  • Excellent communication and problem-solving skills.


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