Cloud Defense Engineer
6 days ago
About the Role
We are seeking an experienced Presales Engineer to join our team at CDNetworks. In this role, you will be responsible for ensuring the smooth operation of our global CDN infrastructure, handling customer support issues, and providing technical consultation and education to existing and prospective customers.
You will partner with the Sales team to provide technical support, develop technical solution design documents, and deliver effective product demonstrations to articulate the value of CDNetworks' Security solutions.
Key Requirements
- University degree in Computer Science, Computer Engineering, Information Technology, Internet/Network Security or related discipline.
- About 3 - 5 years relevant experience in a customer-facing pre-sales or post-sales position, ideally with direct hands-on exposure to operating and troubleshooting network/web/application/endpoint security services.
- Strong knowledge of the cyber security ecosystem and landscape, including the latest cyber security trends and threats.
- Solid understanding of Internet Delivery Protocols (i.e. DNS, TCP/IP, HTTP) and Hosting Infrastructure (i.e. load balancers).
- Strong communication skills to act as a bridge between customers and the service operations team.
- Willing to work beyond business hours or be on-call as and when required.
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