Digital Channels Strategist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

Job Description

We are seeking a highly skilled Digital Channels Strategist to lead our team in delivering the product road map required to support the business growth and strategy of the wholesale and SME banking segments.

The ideal candidate will have a strong understanding of business processes and be able to articulate use-cases/user-stories for identified features/capabilities for the identified platforms.

Responsibilities:

  • Lead the agile team as product owner to deliver the product road map, including strategic and industry projects.
  • Gain in-depth understanding of business processes to identify areas for improvement.
  • Work closely with IT on release management and identify pre/post rollout implementation activities.
  • Manage system issues escalated by customers or frontlines to ensure timely resolution and closure within SLA.

Requirements:

  • Demonstrate passion for transformative user experiences.
  • Good understanding & breadth of transaction banking/cash management products and services.
  • Prior experience in Corporate Digital Channels will be highly desired.

Benefits

We offer a dynamic work environment and opportunities for professional growth and development.



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