Quality Assurance Specialist

1 month ago


Johor Bahru, Johor, Malaysia Nala Groups Full time
Job Title: Quality Assurance Specialist

About Us

Nala Groups is a leading manufacturer of printing electronics, committed to delivering high-quality products and services.

Job Summary

We are seeking an experienced Quality Assurance Specialist to join our team. The ideal candidate will have relevant 1-2 years experience in quality control and assurance.

About the Role

The successful candidate will be responsible for:

Customer Quality:

Regular visit and liaison with customers on quality-related issues, ensuring timely resolution and effective communication.

Process Risk Analysis, non-conformance reports, and customer feedback/8D, with corrective and preventive actions taken promptly.

Monitoring and tracking RCA and CAPA with Manufacturing Process Owner to ensure effectiveness.

Sharing SCAR status and follow-up actions on RTV, ensuring seamless collaboration with stakeholders.

Ensuring statutory, regulatory, and product cleanliness requirements are met and followed up regularly.

Preparing and maintaining Customer Spec, SOPs, and Work Instructions governing work practices and criteria.

Monitoring and auditing PMP, SOPs, and Work Instructions, taking remedial actions as needed.

Supplier Quality:

Liaising with suppliers on quality-related issues, resolving discrepancies, and implementing improvement actions.

Leading supplier quality audits, ensuring compliance with Nala Groups' standards.

Internal Quality:

Enhancing internal quality control systems and workflows to improve efficiency and drive quality improvement projects.

Collaborating with Operations and NPI teams for process and product improvement activities.

Defining inspection criteria to ensure supplier process capability meets product requirements.

Assisting in Failure Analysis (FA) and New Sample Submissions as required.

Recommending Quality, EHS, and RBA improvement plans.

Managing ISO9001 & ISO14001 certifications and handling corporate ECM platform responsibilities.

Overseeing material TDS, RoHS, Reach, and chemical substance system management and customer audit.

Requirements

Relevant 1-2 years experience in quality control and assurance.

What We Offer

Competitive salary range: RM 3000 - RM 3500

Opportunities for growth and professional development



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