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Customer Service Representative

2 weeks ago

Shah Alam, Selangor, Malaysia Elitez Malaysia Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity for a recent graduate or someone looking to start their career in customer service.

Key Responsibilities
  • Handle customer inquiries and concerns via phone, email, and chat platforms
  • Resolve customer complaints in a timely and professional manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Provide excellent customer service and ensure a positive experience for all customers
Requirements
  • Diploma or degree in any field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Fluency in English and Korean
Benefits
  • Competitive salary package
  • Opportunity to gain valuable experience in customer service
  • Training program provided for new hires
  • Benefits include medical coverage, hospitalization insurance, EPF, SOCSO, and annual leave