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Process Expert for Asia Operations
2 weeks ago
About the Role
We are looking for a highly skilled Process Expert to lead our Asia operations. As a key member of our team, you will be responsible for ensuring the smooth functioning of assigned processes in the Asia region.
- Lead projects in the Asia region and actively support project work across teams.
- Align with Global Service Designers on changes affecting the Asia region and inform stakeholders of necessary updates.
- Maintain up-to-date process documentation, including instructions, response templates, how-to guides, and knowledge articles.
- Support regional harmonization and automation efforts, communicating effectively with cross-functional teams to gather insights and feedback on process improvements.
- Collaborate with other Process Experts across regions to drive best practices and standardization.
- Define and manage system adjustments in close collaboration with IT and other stakeholders.
Your Profile
To succeed in this role, you should have:
- A Bachelor's Degree or higher in any field, preferably in Human Resources.
- Good knowledge and skills in HR systems, particularly GMDS.
- A proactive mindset, detail-oriented personality, and high-quality standards for your work.
- Strong analytical and problem-solving skills.
- The ability to communicate effectively both verbally and in writing, as well as manage multiple projects simultaneously while meeting deadlines.