Travel Planning Specialist

7 days ago


Petaling Jaya, Selangor, Malaysia The Traveller Malaysia Sdn Bhd Full time
About the Role

The Group Operations Coordinator will report directly to the Senior Operations Manager and will be responsible for overseeing the coordination and execution of daily group and MICE operations.

Responsibilities
  1. Day-to-Day Operations: Coordinating hotel bookings, rooming lists, logistics management, and attraction and restaurant bookings for groups and MICE events.
  2. Field Supervision: Providing on-field support and servicing when groups are on tour, extending beyond regular office hours during peak season.
  3. Financial Management: Invoicing and managing Profit and Loss (P&L) statements for client accounts.
Requirements
  • A minimum of five years of experience in the travel industry, preferably in a Group / MICE division.
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Proficient in MS Office, particularly Excel, Word, and PowerPoint.
  • Ability to learn and adapt to new software and systems quickly.


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