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Director of Logistics Operations
1 week ago
We are a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions.
We have over 5,500 employees worldwide, serving over 5,000 customers, including multinational companies within various industries.
Responsibilities:- Manage complex implementation projects from kickoff to launch, ensuring on-time, high-quality delivery.
- Overcome project obstacles using problem-solving and influencing skills, building trust with stakeholders.
- Use governance expertise to manage scope, timelines, and accountability, identifying and mitigating risks.
- Ensure robust mitigation plans are in place for delivery risks associated with deals.
- Nurture relationships with internal and external partners, promoting collaboration and open communication.
- Communicate supply chain technology solutions effectively, driving process improvements and enhancing project scalability and efficiency.
- Collaborate with the Customer Success and Solutions team to develop and maintain internal and external performance metrics.
- Serve as a liaison between teams and departments, facilitating information sharing and promoting alignment.
- Support the Head of Service Delivery in developing the skill set of the implementation team.
- Travel internationally for customer engagement, sales, and organizational events.
- Perform other duties as assigned by management.