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Enterprise Solutions Consultant

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia 9 Dots Consulting Group Full time
Job Description

We are seeking a seasoned Senior CRM Functional professional to lead the delivery of our Microsoft Dynamics 365 solutions. As a champion for functional solutions across the Microsoft platform, you will drive the adoption of new features and technology with minimal knowledge on technical aspects.

The ideal candidate will have a strong understanding of Dynamics 365 & power platform stack and stay relevant with new features. You will be responsible for helping to manage clients in a post-sale environment, guiding junior consultants, and leading technical forums and communities to share knowledge with a wider group.

  • This role involves designing and developing domain-specific implementations; influencing the usage of out-of-the-box Dynamics 365 functionality.
  • You will identify skilling opportunities and define training needs within the team; coach other team members and help in reducing skills gaps.
  • In addition, you will identify opportunities and work for industry-specific Solution Offerings that will be a market differentiator.
Requirements

To succeed in this role, you will need:

  • A degree or master's degree in computer science, Finance, Accounting, Engineering, or similar field.
  • Strong CRM consulting experience or domain knowledge in Sales, Customer Services, Marketing, and Field Service modules.
  • A proven track record of successfully implementing at least 5 full cycle implementation projects.
  • Knowledgeable in Microsoft Dynamics CRM in any module under D365.