Business Process Associate

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time
Main Responsibilities
  • Documentation Management:
    • Organize and manage various sales and client-related releases/documents, ensuring they are stored correctly and easily accessible.
    • Implement and follow checklists, standard operating procedures, and document tracking systems to maintain operational efficiency and quality.
    • Regularly review documents, reports, and communications to identify errors or discrepancies and address them promptly.
    • Provide training or guidance to team members and sales team on best practices.
  • Case Management:
    • Analyze, reply to sales team, track, follow up, and ensure timely resolution of client issues or special requests.
    • Work with cross-functional teams to ensure all necessary steps are followed for case resolution, ensuring all cases are documented properly.
  • Leads Data Collection & Organization:
    • Organize leads data from various sources, ensuring accurate entry into CRM systems or databases.
    • Categorize and update lead information regularly for easy tracking and follow-up.
    • Support creation of lead reports, tracking conversion rates, lead status, and other key metrics to measure sales pipeline performance.
    • Ensure smooth handover of qualified leads to sales teams, keeping track of lead progress and providing updates as needed.
  • Communication with Sales Team Leaders:
    • Collaborate with the sales team in both English and Mandarin to resolve operational issues, clarify processes, and maintain clear communication with Chinese clients.
    • Review, summarize, and distill complex legal, IT, or operational documents to communicate key points to the sales team.
    • Respond to special inquiries and requests in group chat with sales team leaders, ensuring clarity, respect, and problem resolution.
  • Cross-Department Projects:
    • Coordinate cross-departmental projects, acting as a liaison between Sales, IT, Legal, Risk, and Compliance teams to ensure seamless execution of initiatives.
    • Organize and facilitate meetings between relevant departments to gather requirements, share updates, and ensure alignment on project goals.
    • Track project milestones and deliverables, proactively identifying potential roadblocks and working with teams to find solutions.

  • Business Development Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IZZAT BUSINESS SOLUTION Full time

    Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionWe are seeking a highly motivated Business Development Associate to join our team at IZZAT BUSINESS SOLUTION.The ideal candidate will be responsible for managing client relationships, driving sales growth, and collaborating with internal teams to meet client needs.Key...

  • Business Process Improvement Associate

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Full time

    BASF's Service Centre in Kuala Lumpur offers a unique opportunity to work with a global company and contribute to the success of our customers in the Asia Pacific region. As a Business Process Improvement Associate, you will play a critical role in identifying and recommending new ideas/solutions to improve our business processes.Your key responsibilities...

  • Business Associate Consultant

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Averis Full time

    Job OverviewAveris is a leading organization in the Federal Territory of Kuala Lumpur, Malaysia.Business Associate Consultant Job SummaryWe are seeking a motivated and analytical Business Associate Consultant to join our team. The ideal candidate will assist in developing strategies, analyzing data, and implementing solutions to drive business improvement...

  • Finance Business Process Expert

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    Role SummaryAs an Associate Finance Consultant within the SAP Adoption Services Center S/4HANA Cloud team, you will be responsible for delivering exceptional customer experiences and driving business outcomes through your expertise in S/4HANA Cloud business processes.Key ResponsibilitiesDevelop and maintain in-depth knowledge of S/4HANA Cloud business...

  • Business Development Associate

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full time

    About the RoleWe are looking for a highly skilled Business Development Associate to join our team. The ideal candidate will have a strong understanding of sales processes, excellent communication skills, and the ability to work well under pressure.Responsibilities:Provide end-to-end support to Trust Executives and Trust Consultants (Private and Corporate) in...

  • Associate Director Revenue Growth

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Supermom Business Full time

    Omnichannel Lead GenerationWe are seeking an experienced marketing professional to join our team as an Associate Director, Omnichannel Lead Generation. The successful candidate will have a deep understanding of user acquisition marketing and a proven track record in managing successful B2C demand generation programs.The key responsibilities of this role...

  • Human Resource Operations Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full time

    About UsPersol APAC Business Support Services Sdn Bhd is a leading provider of business solutions and services in the Asia-Pacific region.We are seeking a highly motivated and organized Workforce Management Associate to join our team in Kuala Lumpur, Malaysia.Key responsibilities include roster creation, editing, and updating, as well as managing any issues...

  • Business Development Associate

    4 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    About UsAnradus Pte Ltd is a leading company in the industry, dedicated to providing excellent services to our clients.Job OverviewWe are currently seeking a highly skilled Business Development Associate to join our team. The successful candidate will be responsible for driving sales growth and developing new business opportunities.

  • Business Development Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ENZOL Full time

    ENZOL is looking for a Business Development Associate to join our team. In this role, you will be responsible for identifying new business opportunities, developing strategic plans, and executing sales initiatives.Key Responsibilities:Conduct market research and analyze industry trends.Develop and maintain relationships with key stakeholders and...

  • Business Development Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OSREN Full time

    We are seeking a Business Development Associate to join our team at OSREN. The ideal candidate will have excellent business acumen, be able to build strong relationships with customers, and have a strong passion for driving business growth.Responsibilities:Customer Service and SalesDevelop and implement strategies to drive business growth and increase...

  • Business Intelligence Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    CIMB is a leading financial institution that values innovation and excellence. We are seeking a highly motivated Business Intelligence Associate to join our team.About the Role:This is an exciting opportunity to contribute to our business intelligence efforts, providing valuable insights to inform business decisions.You will work closely with...

  • Business Growth Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sothys Malaysia Full time

    Becoming a Sales Development Associate at Sothys Malaysia offers an exciting opportunity to kickstart your sales career. Our comprehensive training and mentorship program ensures that you receive the necessary skills and support to excel in this role.Job Description:Prospecting Relentlessly: Identify and engage with potential clients using a mix of cold...

  • Business Development Associate

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Leanis Full time

    At Leanis Solutions Sdn Bhd, we are seeking a highly motivated Business Development Associate to join our team. The ideal candidate will be responsible for driving business growth by developing relationships with existing and potential customers.The successful candidate will have a proven track record of sales achievement and possess excellent communication...

  • Business Development Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PDR Full time

    We are looking for a Business Development Associate to support the growth of our business through strategic partnerships and new business opportunities.Key Responsibilities:Develop and maintain relationships with key stakeholders, including clients, partners, and vendors.Identify new business opportunities and develop strategies to pursue them.Collaborate...

  • Business Process Improvement Associate

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    About The RoleWe are seeking a highly skilled Loan Admin Processor to join our dynamic team. As a key member of our loan operations department, you will be responsible for executing daily loan processing tasks such as disbursement, repayment, rollover, and maintenance. Your attention to detail and ability to work efficiently under pressure will ensure the...

  • Business Development Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PeopleLAKE Full time

    Job Overview:The Corporate Associate position at PeopleLAKE offers an exciting opportunity for experienced lawyers to join our team and contribute to our success. As a key member of our corporate team, you will be responsible for supporting senior associates and partners on various projects, including M&A transactions, commercial contracts, and employment...

  • Talent Acquisition Associate

    5 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full time

    Persol APAC Business Support Services Sdn Bhd seeks a dedicated Talent Acquisition Associate to join our team.About the JobThis role involves contributing to the entire recruitment process, from pre-screening candidates to managing resourcing pools, and providing regular updates on job order performance.ResponsibilitiesThoroughly evaluate candidates during...

  • Business Development Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BookMyShow Southeast Asia Full time

    About UsBookMyShow Southeast Asia is a leading ticketing platform in the region, empowering event organisers and venue owners to successfully manage their ticketing operations.Role OverviewWe are seeking an experienced Business Development Associate to join our Client Services team. The successful candidate will be responsible for maintaining and developing...

  • Business Process Owner

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Group Full time

    About UsSingtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd. in Malaysia. We are expanding our operations in Malaysia and seeking a Business Process Owner to join our dynamic team.The Business Process Owner will be responsible for overseeing PO invoice processing and ensuring service level agreement requirements are met. This...

  • Business Development Associate

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Brazil Full time

    About the PositionAs a Business Development Associate at Unilever, you will be responsible for identifying and pursuing new business opportunities to drive revenue growth and expand our market share. Your primary focus will be on analyzing market trends, building relationships with key stakeholders, and developing strategic partnerships.Your Key...