Data Infrastructure Specialist
2 days ago
Unlocking Business Potential with Data
About Hitachi Vantara Corporation
We're a global leader in data infrastructure solutions, dedicated to empowering businesses to innovate and thrive in today's fast-paced digital landscape. Our cutting-edge data infrastructure solutions enable customers to focus on achieving exceptional outcomes with data.
At the heart of our success is a passion for engineering excellence and a commitment to delivering innovative solutions to complex challenges. We turn organizations into data-driven leaders that can make a lasting impact on their industries and society.
Fostering a Culture of Inclusion
We believe that diversity, equity, and inclusion are vital to achieving remarkable results. We celebrate individuality and encourage people from all backgrounds to join our team and realize their full potential.
The Role
The Configuration Strategist plays a critical role in providing pre-sales configuration support within a DOC team for direct and T1/T2 indirect business in APAC. This expert will possess an in-depth understanding of HITACHI VANTARA solutions and technical configuration requirements to meet customer needs. They will collaborate with field sales and other DOC personnel to achieve timely and accurate configuration responses meeting agreed SLA's.
Key Qualifications
- Bachelor's degree in Computer Science or related field is preferred.
- 3~5 years' experience directly related to IT systems and data storage issues.
- Prior SE experience is preferred.
- Must have strong background in supporting field sales personnel.
- Thorough knowledge of storage industry and customer requirements.
- Must have excellent understanding of HITACHI VANTARA products and configuration requirements coupled with a full understanding of HITACHI VANTARA sales support tools (e.g. CPQ & SalesForce).
- Ability to effectively communicate and share information with peers and all levels of the organization.
- Self-motivator who demonstrates drive and initiative.
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