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Digital Banking Customer Experience Associate
2 weeks ago
The ideal candidate will be a native Mandarin speaker with a minimum of 6 months of experience in customer support. They should possess excellent technical knowledge, be able to multitask effectively, and have a strong ability to adapt to new situations.
- Key Responsibilities:
- Answer inbound calls in a timely and friendly manner.
- Respond to queries sent through our Contact Us inquiry form.
- Reach out to customers for information/documents in supporting Request for Information (
