User Experience Content Manager

18 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time
Our Team

We are a diverse and inclusive team at Standard Chartered Life and Careers, comprising talented individuals from various backgrounds and expertise. We value innovation, collaboration, and employee well-being, and strive to create a positive impact on our clients, communities, and employees. As a key member of our team, you will have the opportunity to work on various projects, develop new skills, and contribute to our mission to drive commerce and prosperity through our unique diversity.

About this role

We are seeking a skilled UX Content Strategist to join our team at Standard Chartered Life and Careers. As a key member of the Client Experience, Insights and Development (CXID) team, you will work on various types of content, menus and information structures to ensure a strong user experience.


Key Responsibilities
  1. User Experience Content: Create high-quality, engaging content that meets business objectives and user needs.
  2. Content Strategy: Develop and implement user-centered content strategies that enhance customer engagement and retention.
  3. Collaboration: Work closely with cross-functional teams, including product owners, UX designers, and researchers to ensure seamless integration of content across platforms.
  4. Content Governance: Establish and maintain content standards, style guides, and governance processes to ensure consistency and quality.
  5. Analytics and Optimization: Analyze content performance data to inform optimization efforts and improve user experience.


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