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Restaurant Manager Lead

2 weeks ago

Subang Jaya, Selangor, Malaysia ZUS Coffee Full time
About the Role

ZUS Coffee is seeking an experienced restaurant manager lead to join our team. As a key member of our operations team, you will be responsible for leading a team of district managers and driving business results.

Main Responsibilities:
  • Lead a team of district managers, providing strategic direction and support to drive business results.
  • Set goals, monitor performance, and evaluate results to ensure objectives are met and customer satisfaction is exceeded.
  • Develop and implement policies, procedures, and training programs to enhance staff skills and performance.
  • Cultivate relationships with key stakeholders, working collaboratively to achieve mutual goals.
Key Accountabilities:
  • Drive sales growth through effective management of outlet operations.
  • Monitor and control costs to ensure profitability.
  • Implement lean management principles to optimize resources and reduce waste.
  • Ensure compliance with company policies and procedures.
Requirements:
  • Possess a degree in Business Administration, Hospitality Management, or a related field.
  • At least 10 years of experience in F&B, including 5 years in a managerial position managing 50-80 outlets.
  • Excellent leadership, communication, planning, and negotiation skills.
  • Proactive and customer-oriented with excellent problem-solving skills.