Regional HR Excellence Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

BASF SE seeks an experienced Regional HR Excellence Manager to lead and oversee all aspects of HR excellence within People Services HR APAC, focusing on developing and implementing HR strategies, policies, and practices that drive service excellence and support the achievement of the organization's vision and mission.

  • The successful candidate will work closely with senior leadership to ensure alignment with the overall strategy and contribute to the success of the GB organization; including developing and executing a detailed program roadmap, identifying optimal service solutions, and continuous improvement opportunities to mature the overall service delivery capability.
Key Responsibilities:
  • HR Strategic Planning
  • Support the development and implementation of HR strategies, programs, and initiatives that enhance the overall employee experience and improve service quality, including identification of short-term, mid-term, and long-term goals, objectives, and action plans to enable the organization's growth and success.
  • Conduct thorough analysis of the People Services HR APAC units (KL hub, local countries/locations), policies, and practices to identify areas for improvement and ensure alignment with strategic goals.
  • Facilitate the alignment of units within People Services HR APAC on the organization's strategic objectives, driving HR excellence, and supporting the overall success of service units through effective HR planning and implementation.
  • Collaborate with finance and senior management to develop HR budgets and allocate resources effectively. This includes monitoring and controlling HR expenditures to ensure they align with strategic objectives and deliver optimal return on investment.
  • Plan, coordinate, and drive strategic initiatives focused on People Services projects such as quality assurances, knowledge management, process excellence, and HR digital solutions for Asia Pacific.
  • Represent and ensure effective communication and coordination within Global Business Services, global communities, and other stakeholders.
  • Build and maintain effective stakeholder management such as HR Business Partners and business leaders, to understand their requirements and provide effective solutions.
Quality Assurance:
  • Lead the design and implementation of internal regulations for People Services HR APAC to ensure compliance with employment laws and regulations, also in the aspects of governance, risk, and compliance.
  • Support senior management in People Services HR APAC on their establishment and maintenance of unit-internal governance implementation and enabling the unit to be responsible for its risk management, including compliance risk under the 1st Line of Defense in the Three Line of Defense model.
  • Facilitate collaboration across units in People Services HR APAC to address quality-related issues, provide guidance and proposals to achieve consistent quality standards across the organization.
Process Excellence:
  • Lead change management initiatives within People Services HR APAC to drive harmonization, simplification, and automation to enhance the efficiency, effectiveness, service relevancy, and service quality of HR processes.
  • Offer principles, methodologies, and tools to service community leads in People Services HR APAC on process design and documentation, process improvements, performance monitoring and measurement mechanism, technology integration, change management, and best practices benchmarking.
  • Provide continuous improvement (CI) coaching to units in People Services HR APAC as partners to develop their CI plan, listen to their voices, provide guidance when needed, and assist in the development of CI milestones they are accountable for.
Knowledge Management:
  • Ensure delivery on knowledge management framework in building the formation of competence hub. Develop and timely manage knowledge strategies in ensuring the sustainability of a competent People Services team.
  • Work closely with senior management for developing and implementing strategies to capture, organize, and disseminate HR knowledge and information within People Services HR APAC.
  • Play a crucial role in driving the digital transformation of HR processes and operations, leveraging technology to enhance efficiency, improve employee experience, and support strategic HR initiatives. Proactively explore digitalization and process optimization ways to achieve the best cost to serve.
  • Oversee the selection, implementation, and management of HR technology systems and tools and ensure systems are aligned with organizational needs and integrated with other business systems.
  • Lead a team that is responsible for exploring and implementing strategies to digitize HR processes and operations. This involves identifying areas for digital transformation, setting goals and objectives, and creating a roadmap for digitalization initiatives.

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