Finance Manager for Global Processes

2 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time

Job Description

This role is part of the CFO's Office, responsible for accounting and finance transaction processing activities across all geographies of Grab. You will manage workforce planning within the Shared Service Centre, ensuring sufficient resources for effective service delivery.

You will report to the Head of the Transformation Office and Shared Service Centre (SSC). Your primary responsibility includes SSC key performance indicators (KPI) reporting, workforce planning, DFST transition planning, quality control, and training execution.

The role involves developing, tracking, and presenting Shared Services KPIs/Metrics, providing insights and recommendations to leadership to drive performance improvements. You will supervise and execute the smooth transition of work coming into the SSC, ensuring minimal disruption to both internal and external stakeholders.

Critical Tasks

  • You will work with the COE team to analyze current processes, identify opportunities for improvement, and implement strategic solutions to increase efficiency and productivity within the SSC.
  • You will collaborate with other departments/units to build relationships, align objectives, and ensure a seamless flow of information and processes.
  • You will work with Finance Training Academy to ensure successful implementations of training programs into SSC Operations, flagging any additional curriculum needs.
  • You will guide and mentor team members, encouraging continuous learning and improvement.


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