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Sales and Service Expert

3 weeks ago

Johor Bahru, Johor, Malaysia Nike Full time
Nike Retail Job Description
We are seeking a motivated and experienced professional to fill the role of Nike Store Lead. The successful candidate will be responsible for utilizing their exceptional customer service skills, sales techniques, and product knowledge to build strong relationships with customers and drive sales.

Key Responsibilities
  1. Deliver a premium consumer experience by building strong relationships with customers.
  2. Apply brand stories to the retail setting to enhance customer engagement.
  3. Maintain knowledge of all store departments and perform activities of associates in addition to handling complex transactions or customer service situations.
  4. Provide expertise in one or more areas or functions such as Shipping and Receiving, Cashier duties, and Sales.
  5. Seek ongoing training and education to further develop expertise.

Requirements
  • High school diploma or equivalent required.
  • 3 years of retail experience necessary.
  • Ability to communicate in English required.
  • Basic computer skills, including Microsoft Office knowledge essential.
  • Able to work evenings, weekends, and holidays as needed.
  • Physical requirements include twisting, bending, squatting, reaching, climbing a ladder, and standing for extended periods of time.