Technical Project Coordinator

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ll Oefentherapie Full time
Role Overview

We are looking for a skilled and experienced Implementation Consultant II to join our team at Ll Oefentherapie. As an Implementation Consultant, you will be responsible for installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures.

You will work closely with our customers to impart Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products. This includes managing, tracking, and escalating Service Requests, Oracle Service Cloud tickets, and enhancement requests.

Responsibilities
  • Providing technical support for Oracle Hospitality products
  • Imparting Oracle product knowledge and recommendations on hospitality best practices and operations
  • Managing, tracking, and escalating Service Requests, Oracle Service Cloud tickets, and enhancement requests
  • First-line resolution or escalation of project risks and issues


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