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Compliance Operations Manager
1 week ago
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.
We're a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. With more than 1,800 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
Job DescriptionMain Responsibilities
- Under the instruction of the Client Services and Operations Director, manage the day-to-day activities of the team and increase efficiency through improving and streamlining processes, coordinating assigned tasks and fostering effective communication.
- Monitoring, checking and signing off on all administration work that is carried out by the team.
- Where necessary, upon escalation and request by the team, liaise directly with clients not serviced by front office team.
- Support the broader Corporate team with assistance on CDD review and collection.
- Maintain knowledge and understanding of Cayman UBO register filings, company and trust administration generally, to include anti-money laundering, compliance and relevant legislation.
- Assist in ensuring that team workloads are completed to the highest possible standards, within the agreed timescales and that the objectives of the services provided to clients are fulfilled.
- Liaising with Competent Authorities relevant to the provision of services.
- Maintain a high level of data integrity in ViewPoint through systematic monitoring of data input by users working with relevant staff to correct data.
- Implement new or improved workflows for the usage of ViewPoint in the provision of services.
- Ensure that internal user ViewPoint User guidelines are kept up to date.
- Compile and maintain team statistics and provide reports to the Client Services and Operations Director.
