Destination Management Executive
1 week ago
BMC Travel Sdn Bhd is hiring a skilled Tour Operation Coordinator to oversee the planning, coordination, and execution of tours. This role requires strong organizational, communication, and problem-solving skills, as well as proficiency in relevant software applications.
Key Responsibilities- Tour Planning: Develop and manage tour itineraries, considering client preferences and requirements.
- Client Communication: Maintain regular contact with clients to gather feedback, provide updates, and address concerns.
- Supplier Management: Coordinate with suppliers to arrange travel arrangements, including accommodations, transportation, and activities.
- Logistics Management: Ensure accurate and timely completion of travel documents, itineraries, and other related materials.
- Issue Resolution: Address client complaints, changes, or cancellations, resolving issues efficiently and professionally.
- Documentation: Prepare and maintain comprehensive tour documentation, including contracts, invoices, and reports.
- Strong Organizational Skills: Prioritize tasks, manage multiple projects, and meet deadlines.
- Excellent Communication Skills: Communicate effectively with clients, suppliers, and internal teams.
- Problem-Solving Skills: Think critically and resolve issues efficiently.
- Technical Skills: Proficient in booking and reservation systems, as well as other relevant software applications.
- Flexibility: 5 days a week work schedule.
- Personal Growth: Opportunities to travel and develop new skills.
- Comprehensive Benefits: EPF/Medical Claim and bonus incentives.
- Culture: Participate in company trips and events.
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